Refund and Return Policy

At PureCub Wear, your satisfaction is our priority. If something isn’t quite right with your order, we’re here to help. You can return eligible items within 30 days of receiving them. To qualify, products must be unused, in original packaging, and have all tags and labels attached.

Need to Cancel Your Order?

Changed your mind? No worries—if your order hasn’t shipped yet, we’ll gladly cancel it and issue a full refund at no extra cost.

✅ No hidden fees
✅ No customs surprises
✅ Just simple, stress-free shopping

How to Return an Item

  1. Let us know: Email us at support@purecubwear.com to initiate your return.

  2. Complete the return form: We’ll send you a return form to include with your package.

  3. Send your item to one of our return locations below:

Return Addresses

PureCub Wear Returns
Nieuwe Uilenburgerstraat 175, 1011 LN Amsterdam, Netherlands
📞 +31-622 5333
📧 returns@purecubwear.com

Alternate Return Address (Germany):

PureCub Wear Returns – Germany
Gutenbergstraße 23, 68167 Mannheim, Germany
📞 +49 621 389 7745
📧 returns@purecubwear.de

Important:
We recommend using a trackable shipping method. PureCub Wear is not responsible for returns that are lost in transit.

Refunds

Once we receive and inspect your return, we’ll notify you by email. If your return is approved, we’ll issue a full refund to your original payment method within 14 business days.

Damaged or Incorrect Items?

If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery. We’ll make it right—either with a replacement or a full refund, and you won’t pay a thing.

Need Help?

We’re here to assist you every step of the way.

📧 Reach out anytime at support@purecubwear.com
We’re always happy to help!

Company Name: Machinevehruur H. Spruijt B.V.

KvK number: 30200271

VAT: NL 813874099B01

Email: support@purecubwear.com

Company Address: Rijksstraatweg 3, 3631 AA Nieuwersluis